Answers every call
First ring, every ring — lunchtime, after hours, three at once. No voicemail, no missed work.
On the line, day and night
Ansela answers every call in your business's own voice — books the job straight into your diary, answers what callers ask, and captures the ones you'd have missed. Live in about ten minutes, on the number you already have.
No card to try the setup · Keep your own number · Cancel anytime
What she does
First ring, every ring — lunchtime, after hours, three at once. No voicemail, no missed work.
She offers your real availability and writes the appointment straight in — not a message for you to chase later.
Point her at your website and she learns your services, prices and hours — answering callers like someone who works there.
Every caller's name, number and what they wanted — logged and waiting, so nothing slips between calls.
A day on the line
The phone rings while you're mid-job. Ansela picks up, helps the caller, and books them in — so you finish what you're doing and find the work already in your diary.
Who she's for
If a missed call is a missed job, Ansela is for you. She's set up for the way your trade takes bookings.
Plumbers, electricians, heating, roofing. She answers while you're on the tools, quotes your call-out and books the visit.
How it works for trades →She answers mid-cut, books and reschedules, and handles the cancellations — so the chair's never empty and the phone never wins.
How it works for salons →A calm front desk for consultations and treatments. She books, answers common questions, and captures every new enquiry.
How it works for clinics →Every buyer call answered, every viewing booked, every lead captured — including the ones that come in after six.
How it works for agents →Answered even at 2am. She takes the details, books the appointment, and flags the urgent ones straight to you.
How it works for vets →Every new-client enquiry captured cleanly, calls put through when they should be, nothing lost to voicemail.
How it works for firms →The question everyone asks
Callers don't press 1 for this and 2 for that. Ansela talks naturally, in your tone, and handles the way real conversations actually go — interruptions, follow-up questions, the lot.
She does exactly what a good receptionist does — takes the caller's details, tells them you'll be in touch, and logs it for you to pick up. No caller is ever left with a dead end, and you get everything you need to call them back. You can listen to her very first call before she ever takes a real one.
Pricing
Every plan includes setup, a UK number we provision for you, and unlimited callers. Minutes are talk time — change or cancel anytime.
£99/month
1,000 minutes included
Sole traders — up to ~20 calls a day.
£279/month
3,000 minutes included
Growing teams — 20–100 calls a day.
£499/month
5,000 minutes included
High volume — 100+ calls a day.
Full custom integration with your stack, bespoke platform or the whole bookeasy.ai suite, dedicated onboarding.
By bookeasy.ai
Ansela isn't a bolt-on answering service — she's the front of a complete platform. Every call she takes lands in a real CRM, with diaries, jobs, customers and follow-ups already in place. Start with the phone; switch the rest on the day you're ready, no migration.
See her answer your phoneSet her up in about ten minutes. Listen to her first call before she ever takes a real one.
Start your receptionist